Network service status

You're in the right place. Below is the current status of Freedom services.

Degradation reported

Friday, November 13, 2026, 10:30 AM

A technical issue may be affecting mobile data performance for some Freedom Mobile customers in areas of Alberta and British Columbia. Affected customers may experience slower speeds or intermittent data connectivity. Voice and text services are not affected.

Our teams are working to restore normal service as soon as possible. Thank you for your understanding.

From time to time, service can be affected by things like maintenance, weather, or local conditions. If something doesn’t feel right – please let us know.

We're here to help.

Mobile support

Mobile support

TV support

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